Privacy Policy

Privacy Policy

Introduction

Welcome to https://black-horse-claim.dreamdwellings.net (hereinafter referred to as “Black Horse Claim,” “we,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Protection Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://black-horse-claim.dreamdwellings.net
  • Any mobile applications or software developed by us
  • Online services and products offered through our platform
  • Interactive features on our websites that require user accounts

Please note that this policy does not extend to third-party platforms, apps, or services accessible via links or integrations on our site. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This policy outlines our practices when users:

  1. Use Our Services: When you access and utilize our applications, services, or registered accounts, we collect and process your personal information to provide the requested services.
  2. Visit Our Websites: Every time you interact with our websites, certain data is logged automatically, including IP addresses, browser types, referring/exit pages, operating system, date/time stamps, and clickstream data.
  3. Communicate with Us: We may collect personal information when you choose to receive communications from us via email, phone, or text messaging. This includes newsletters, promotional offers, and customer support interactions.

Personal Data Collection

We gather diverse types of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: User names, email addresses, passwords (hashed and salted), and profile details.
  2. Payment Details: Credit/debit card numbers, billing addresses, and payment transaction history. We use secure third-party payment processors who adhere to industry standards for data protection.
  3. Financial Data: Banking information, investment portfolios, and financial transaction records (when relevant to our services).
  4. Purchase Information: Order history, product preferences, and customization settings.
  5. Mobile Device Identifiers: Unique device IDs, mobile network carriers, and hardware specifications for mobile app usage analytics.
  6. Location Data: GPS coordinates or IP addresses to provide location-based services (with user consent).
  7. Feedback and Reviews: User-generated content, ratings, and reviews that you choose to share.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our services, such as public profile information.
  9. Product Interactions: Details on how you interact with our products, including usage patterns and preferences.

We collect this data through direct user input forms, automated tracking technologies (like cookies and device fingerprinting), and third-party data providers who assist us in delivering our services.

Cookies

Cookies are small text files stored on your browser to enhance your browsing experience and provide valuable analytics. Our use of cookies includes:

  1. Strictly Necessary Cookies: These ensure basic functions, such as remembering user preferences and maintaining session continuity.
  2. Preference Cookies: Used to remember settings you’ve chosen for a personalized experience.
  3. Analytics Cookies: Help us analyze website traffic and user behavior, enabling us to improve our services.

You can manage your cookie preferences through your browser settings or by using our cookie consent banner on our websites.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: Limiting the use, processing, or sharing of your personal data.
  • Data Portability: Obtaining a copy of your personal data in a structured format for use with another service.
  • Object: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests as quickly as possible and within the time frames prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Us

For any inquiries, data-related requests (including access, correction, or erasure), or if you have questions about this policy, please reach out to us:

  • Email: [email protected]
  • Postal Address: Black Horse Claim, Data Privacy Team, [Street Address], [City, State, ZIP Code]